bac77 Privacy Policy

1 What Information We Collect

We may collect various types of information while you use the bac77 platform. The purpose of this data collection is to provide you with the best possible service and to ensure the security of your account.

1.1 Information You Provide Directly

Information you voluntarily provide during account registration and use:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Password (stored in encrypted form — never readable in plain text)
• National ID card or passport details (during identity verification)
• Financial transaction details (for bKash, Nagad, Rocket, or bank transfers)
• Support messages and complaint content

1.2 Automatically Collected Information

Some information is collected automatically while you use the platform:

• IP address and device identifier
• Browser type, version, and operating system
• Time spent on the platform and list of pages visited
• Gaming activity and transaction history
• Information collected through cookies and similar tracking technologies

1.3 Information Collected via Third Parties

In some cases we may receive information through payment processors or identity verification services. In such cases, information is shared only under a registered agreement with us, and the relevant third party follows its own privacy policy.

2 Purpose of Data Use

bac77 uses your information only for legitimate and specific purposes. Below we outline the main reasons we use your data:

2.1 Service Operation and Improvement

• Creating, managing, and maintaining your account
• Processing deposit and withdrawal transactions
• Applying bonuses and promotional offers
• Analysing and improving platform performance
• Diagnosing and resolving technical issues

2.2 Security and Fraud Prevention

• Verifying your identity and preventing unauthorised access
• Detecting suspicious transactions or account activity
• Conducting necessary checks to prevent financial fraud and money laundering
• Preventing individuals under 21 from accessing the platform

2.3 Communication and Support

• Sending important account-related notifications
• Responding to your support requests
• Informing you about service changes or policy updates
• Sending security-related alerts

2.4 Responsible Gaming

By analysing your gaming activity data, we can identify potentially problematic behaviour and, where necessary, offer options to set limits or self-exclude.

3 Cookies and Tracking Technologies

The bac77 platform uses cookies and similar technologies to enhance your browsing experience and ensure platform functionality.

3.1 Essential Cookies

These cookies are essential for the basic functionality of the platform. They are used to maintain login sessions, carry out security verification, and complete transactions. These cookies cannot be disabled.

3.2 Functional Cookies

These cookies are used to remember your preferences such as language selection and display settings. They can be turned off, but some services may not work correctly if they are.

3.3 Analytical Cookies

These cookies are used to understand which parts of the platform are used most and to improve the user experience. The data collected is processed in anonymous form.

You can control cookies by changing your browser settings. Please note that disabling all cookies may cause some bac77 services to not work correctly.

4 Data Sharing and Disclosure

bac77 does not sell your personal information to third parties. However, sharing information may be necessary in certain circumstances:

4.1 Service Provider Partners

Necessary information may be shared with trusted third parties for payment processing (bKash, Nagad, Rocket, bank transfer), identity verification, and technical support. These partners may only use the information for specified purposes under contract.

4.2 Legal Obligations

In some cases, disclosure of information may be legally required to comply with Bangladeshi law or valid orders from competent authorities. In such cases, we will endeavour to notify you within the limits of applicable law.

4.3 Fraud Prevention

Limited information may be shared with internationally recognised screening services for anti-money laundering and fraud detection purposes.

4.4 Corporate Changes

In the event of a business merger, acquisition, or asset transfer, your information may be transferred to the new operator. In such circumstances, appropriate steps will be taken to maintain the protections under this policy.

5 Data Security Measures

The security of your information is our highest priority. The bac77 platform applies the latest technical and organisational security measures.

5.1 Technical Security

• All communications are secured through SSL/TLS encryption
• Passwords and sensitive data are encrypted using industry-standard hashing algorithms
• Firewalls and intrusion detection systems are in place to prevent unauthorised access
• Regular security audits and vulnerability assessments are conducted
• Server data is regularly backed up and stored in a secure location

5.2 Organisational Security

• Only authorised staff access your information on a need-to-know basis
• All staff are trained in privacy and data protection
• A rapid response plan is in place for any security breach

We want to note, however, that the transmission of information over the internet is never entirely risk-free. We make every effort to ensure the highest level of protection, but no platform can guarantee the complete security of data transmission.

6 Data Retention Period

We retain your information only for as long as necessary. The following factors are considered when determining the retention period:

• All necessary information is retained while the account is active
• After an account is closed or deactivated, financial transaction data is kept for as long as required to meet legal obligations
• Support communication records may be retained for up to five years
• Identity verification information is retained in accordance with applicable law
• After the specified period, data is securely deleted or anonymised

7 Your Rights

As a user of the bac77 platform, you have the following rights over your own information. Contact our support team to exercise any of these rights.

7.1 Right to Access

You may request to know what types of information we are collecting from you, how we are using it, and with whom we are sharing it.

7.2 Right to Rectification

If any information stored in your account is incorrect or incomplete, you may request that it be corrected.

7.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, this right may be limited where there are legal obligations or active dispute resolution matters.

7.4 Right to Restrict Processing

In some circumstances you may request a temporary restriction on the processing of your information, for example while the accuracy of the data is being verified.

7.5 Right to Data Portability

You may request the information you have provided to us in a structured, commonly used, and machine-readable format.

8 Privacy of Minors

bac77 services are intended only for individuals aged 21 or over. We do not intentionally collect personal information from anyone under the age of 21.

There are age verification steps in the registration process. If we become aware that a minor has created an account on our platform, that account will be closed immediately and the collected information will be deleted.

If a parent or guardian believes their minor child has opened an account on bac77, please contact our support team immediately.

9 International Data Transfers

If a transfer of information outside Bangladesh is required, we ensure that adequate data protection measures are in place in the destination country or organisation. Contractual safeguards are applied in such cases to ensure the security of your information.

10 Policy Changes and Updates

bac77 may update this privacy policy from time to time. For significant changes, we will notify you by email or via a platform notification. Continued use of the platform after any changes will be taken to mean that you have agreed to the updated policy.

We recommend that you visit this page regularly to check for any changes to the policy. The "Last Updated" date at the top of the page always reflects the most recent version.

11 Consent and Terms

This privacy policy should be read together with bac77's Terms and Conditions. Both documents together form the complete agreement between us and you regarding the processing of information.

By registering an account on the bac77 platform, you confirm that you have read and understood this privacy policy and consent to your personal information being processed in the manner described here.

Any disputes relating to the privacy policy will be resolved in accordance with applicable law in Bangladesh.